๐Ÿงพ Shipping Quotes

At Atma Solutions, we act as a sourcing specialist. This means we ship materials directly from the nearest manufacturer or partner depot to your site to reduce mileage and carbon footprint.

Why isn't there a flat shipping rate?
Because shipping a box of screws via courier costs ยฃ5, whereas shipping 5 tonnes of blocks via a Crane Lorry costs ยฃ150+.

Our Policy: Delivery charges are calculated on a per-order basis. When you request a quote, the delivery cost will be clearly itemised based on your postcode and the weight of the goods.

๐Ÿšš Delivery Methods

Depending on what you order, your delivery will arrive via one of the following methods:

๐Ÿ—๏ธ Hiab / Crane Offload

Used for: Bricks, Blocks, Bulk Bags of Aggregate (Sand/Gravel).

Details: A large lorry with a mechanical arm lifts the pallets onto the kerbside or driveway.

๐Ÿš› Pallet Network

Used for: Insulation, Cement Bags, Tools, Accessories.

Details: Delivered via a 'Tail Lift' lorry. The driver uses a manual pump truck to lower the pallet to the ground (Kerbside only).

๐Ÿš Courier / Van

Used for: Small items, Fixings, Architectural Ironmongery.

Details: Standard parcel delivery (DPD/FedEx) or dedicated small van for urgent same-day items.

โš ๏ธ Site Access Requirements

Most building materials are delivered on large vehicles (18-tonne or 26-tonne rigid lorries). It is the customer's responsibility to ensure the vehicle can access the address.

If a delivery fails because the driver cannot access your site, a Failed Delivery Charge (usually ยฃ50-ยฃ100) will apply for redelivery.

โฑ๏ธ Lead Times & Returns

Standard Stock: 2โ€“3 Working Days.
Shortage / Rare Stock: 5โ€“7 Working Days (confirmed upon quote).

Need to return an item?

For information regarding damaged goods, restocking fees, and return eligibility, please view our dedicated Returns Policy.

View Returns Policy